PROVIDING SERVICES TO PEOPLE WITH DISABILITIES
Habitat for Humanity Prince Edward-Hastings is committed to excellence in serving all customers, donors, volunteers, employees and partners including people with disabilities and we will carry out our functions and responsibilities in the following areas:
USE OF SERVICE ANIMALS AND SUPPORT PERSONS
We are committed to welcoming people with disabilities who are accompanied by a service animal on the areas of our premises that are open to the public and other third parties. We will ensure that all staff, volunteers and others dealing with the public are trained to interact with people with disabilities who are accompanied by a service animal.
We are committed to welcoming people with disabilities who are accompanied by a support person. Any person with a disability who is accompanied by a support person will be allowed to enter Habitat for Humanity Prince Edward-Hastings’ premises with his or her support person. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on our premises.
NOTICE OF TEMPORARY DISRUPTION
Habitat for Humanity Prince Edward-Hastings will provide customers, donors, volunteers, employees and partners with notice in the event of a planned or unexpected disruption in the facilities or services usually used by people with disabilities. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available. The notice will be placed at all public entrances and reception counters on our premises.
The ultimate goal of Habitat for Humanity Prince Edward-Hastings is to meet and surpass public expectations while serving people with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated.
Feedback regarding the way Habitat for Humanity Prince Edward Hastings provides services to people with disabilities can be made by letter, email, facsimile, voicemail or in person. All feedback should be directed to the ReStore Manager or Executive Director. A response may be expected within 10 business days.
Executive Director – Bob Clute
ReStore Manager – Wally Zachariah
365 Bell Blvd.
Belleville, ON K8P 5H9